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EuroDXB Institute
النسخة العربية
00971521476288
training@eurodxb.com

Training Course in Effective Feedback Skills

5 Days
Book Now In-House

Training Course in Effective Feedback Skills

Effective feedback is a cornerstone of modern leadership and management, profoundly impacting individual and team performance in contemporary organizations. It is no longer merely a tool for correcting mistakes or giving casual comments but a strategic, professional communication process aimed at guiding behavior, strengthening strengths, and addressing weaknesses constructively. Effective feedback builds mutual trust, motivates continuous improvement, and preserves dignity and morale.Modern organizational practices show that many institutions still face challenges in delivering feedback effectively, often offering it spontaneously, untimely, or in a critical manner perceived as personal attacks, leading to frustration, defensiveness, or resistance. Conversely, the absence of feedback creates ambiguity about performance expectations, limits growth opportunities, and negatively affects work quality, commitment, and organizational belonging.With the shift from traditional command-and-control management models to modern leadership emphasizing empowerment and partnership, feedback has become a core skill for leaders, managers, and employees aiming to build positive work relationships. Feedback is no longer limited to annual performance reviews but has become a daily, balanced, and development-focused practice. The Dubai Premier Training Centre organizes this specialized course in Effective Feedback Skills to enable participants to understand the behavioral and psychological dimensions of feedback, master practical tools and methods, differentiate between constructive and destructive feedback, and select appropriate styles and timing for every situation.
5 Days
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Home Human Resources Training Course in Effective Feedback Skills

Course Objectives

Participants will be able to:

  • Understand the concept and importance of feedback in modern workplaces.

  • Differentiate between constructive and negative feedback.

  • Acquire skills to deliver feedback professionally and motivatingly.

  • Choose the appropriate timing and method for feedback.

  • Handle different reactions when providing feedback.

  • Develop active listening and effective reception skills.

  • Transform feedback into continuous development and improvement.

  • Strengthen trust and professional relationships.

  • Support high-performance culture and open dialogue.

  • Reduce conflicts and misunderstandings caused by weak communication.

Target Audience

Target Audience

This course is designed for:

  • Department and team managers

  • Supervisors and team leaders

  • HR managers and business partners

  • Performance management and employee development officers

  • Executive and middle management

  • Internal trainers

  • All employees seeking to enhance professional communication skills

Course Outline

1. Introduction to Effective Feedback

  • Definition and core components of feedback

  • Difference between feedback, evaluation, and criticism

  • Role of feedback in improving individual and team performance

  • Impact of feedback on motivation and commitment

2. Types of Feedback in the Workplace

  • Positive feedback (reinforcing desired behavior)

  • Corrective feedback (improving performance and behavior)

  • Formal and informal feedback

  • Instant vs. periodic feedback

  • Vertical and horizontal feedback

3. Principles of Effective Feedback

  • Clarity and objectivity in delivering comments

  • Focus on behavior, not the person

  • Balance strengths and improvement areas

  • Respect timing and context

  • Maintain dignity and mutual respect

4. Preparing to Give Feedback

  • Define the feedback objective clearly

  • Gather facts and real examples

  • Choose the suitable approach for each situation

  • Prepare mentally and emotionally for the discussion

5. Feedback Models and Frameworks

  • SBI Model: Situation – Behavior – Impact

  • STAR Model: Situation – Task – Action – Result

  • Balanced Feedback Model

  • Selecting the appropriate model for each scenario

6. Communication Skills During Feedback

  • Active listening techniques

  • Asking open-ended questions

  • Using positive body language

  • Managing tone and verbal style

  • Techniques for paraphrasing and summarizing

7. Handling Difficult Reactions

  • Managing defensiveness and denial

  • Handling anger and strong emotions

  • Dealing with rejection or objections

  • Maintaining professionalism in sensitive situations

8. Receiving Feedback Effectively

  • Importance of accepting feedback for professional growth

  • Listening without defensiveness

  • Asking clarifying questions

  • Turning feedback into learning opportunities

9. Feedback as a Continuous Development Tool

  • Linking feedback to personal development plans

  • Monitoring the impact of feedback on performance

  • Encouraging reciprocal feedback within teams

  • Building a culture of continuous learning

10. Measuring Feedback Impact in Organizations

  • Indicators of effective feedback

  • Impact on performance and productivity

  • Effect on professional relationships and job satisfaction

  • Reducing conflicts and organizational misunderstandings

  • Best global practices in feedback

Participants can benefit from this course and many other specialized programs across various fields through The Dubai Premier Training Centre.

Whats Makes EuroDXB Institute Courses Unique?

EuroDXB Institute is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.

Led by a passionate leadership team and supported by a network of world-class trainers, EuroDXB Institute connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.

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